Parent Experience at Alpine Academy
At Alpine Academy, we believe healing happens when families are actively engaged in the treatment process. We’re committed to transparent communication, meaningful involvement, and equipping parents with the information they need to feel supported, empowered, and included every step of the way.
Through frequent touchpoints—whether it’s family therapy sessions, house coach updates, weekly parent classes, or support calls—parents become full participants in their child’s journey. We’ve invested deeply in closing the gaps that too often leave families feeling disconnected in residential treatment.
Parent Visits & Campus Engagement
Staying Connected Through Visits & Communication
Trust and transparency are foundational to the Alpine experience. We’ve built a structure that gives parents consistent, meaningful opportunities to engage—on and off campus.
What to Expect:
- In-person and virtual visit options
- Regular updates from your child’s house coach and therapist
- Videos and photos capturing daily life and progress on campus
- Clearly outlined expectations and visit guidelines available in the Parent Handbook
- Optional overnight visits, family events, and alumni opportunities
Resources:
- Parent Workshop Weekends & Alumni Events
- Where to Stay During Visits (Hotels, Discounts & Local Info)
- Download the Parent Handbook
Your Parent Portal
A Central Hub for All Your Parent Needs
Our secure parent portal gives families easy access to the information and updates they need to stay involved and informed. Designed to support your role in treatment, the portal is your personalized hub for documents, updates, and insights.
What You’ll Find Inside:
- Progress data tracked through our RISES system
- Academic grades and reports
- Photos and highlights from your child’s experiences
- Academic calendar, Parent Handbook, and “The Alpine Journey” (our parallel treatment model)
- Admissions and treatment paperwork (inquire with your admissions team or case manager for details)
Parent Training & Support
Equipping Families to Grow Alongside Their Child
We know that real change requires family-wide growth. That’s why we offer live parent classes and support groups to help you learn the same skills your child is developing on campus. These opportunities are built to foster deeper understanding, stronger boundaries, and healthier family relationships.
- Six-week online parenting class using the evidence-based Teaching-Family Model
- Live, interactive instruction with time for Q&A
- Parallel process that reinforces learning both at home and on campus
- Bi-monthly support groups for open discus
Meet Your Parent Experience Team
Here for You—Every Step of the Way
At Alpine Academy, you’re never alone in your journey. Our dedicated Parent Experience team is here to support, guide, and connect with you throughout your family’s time with us.
Jason Stout – Director of Alpine Experience
With over 15 years at Alpine Academy, Jason brings a wealth of experience in residential supervision, admissions, and student behavior support. His holistic approach ensures that families feel heard, understood, and actively involved in the treatment process. Jason’s commitment to family engagement is evident in every interaction, making him a trusted ally for parents navigating their child’s healing journey.
Mike Otufangavalu – Alpine Experience Specialist
Mike’s 21 years in residential care, including roles as a live-in Family Teacher and Certified Behavioral Specialist, make him an invaluable resource for families. His deep understanding of the Teaching-Family Model and dedication to fostering strong connections ensure that parents receive consistent support and guidance. Mike’s approachable nature and extensive experience make him a cornerstone of the Parent Experience team.
Megan Claborn – Alpine Experience Coordinator
Megan plays a crucial role in coordinating communication between families and the Alpine team. Her organizational skills and compassionate approach ensure that parents stay informed and connected. Megan’s commitment to creating a seamless experience for families makes her an essential part of the support system at Alpine Academy.
Together, Jason, Mike, and Megan are committed to ensuring that you feel supported, informed, and empowered throughout your family’s journey with Alpine Academy.